Shipping policy

Shipping Policy (USA)

Last updated: October 16, 2026

Every Cavisie.pl item is made to order. Orders shipped to US addresses are printed (or embroidered), packed, and shipped by our production partners in the United States. They are domestic US shipments, so you'll never pay customs fees or import duties.

1. Delivery time

Your delivery time has two parts:

Production: usually 2–5 business days to print, quality-check, and pack your item. Embroidered items take 3–7 business days.
Shipping: 2–5 business days after your order ships.

Most orders arrive within 4–10 business days. Business days are Monday to Friday, excluding US federal holidays. During the holiday season (mid-November to December), carriers can be slower, so we recommend ordering gifts early.

2. Shipping rates

Order total	Shipping
Under $89	$5.99 per order
$89 and over	Free

The final shipping cost is always shown at checkout before you pay. We ship to addresses in the United States. Delivery to Alaska, Hawaii, US territories, and APO/FPO addresses may take longer.

3. Carriers and tracking

We ship with USPS, UPS, or FedEx, depending on your address and package size. When your order ships, you'll get an email with your tracking number. Tracking can take 24–48 hours to update.

4. Orders with several items

Items in one order may be made by different production partners (for example, printed and embroidered products). In that case, they ship in separate packages with separate tracking numbers, at no extra cost to you.

5. Address changes

Please check your address carefully at checkout, including apartment or suite numbers. If you need to change it, email sklep@cavisie.pl as soon as possible – we can update it only before your order goes into production. If a package is returned because of an incorrect or incomplete address, we'll reship it once you confirm the correct address, and the reshipping cost is paid by the customer.

6. Delays

If we can't ship your order within the time stated above, we'll email you with a new estimate and you can choose to wait or cancel for a full refund.

7. Lost and missing packages

If your package hasn't arrived within 30 days after it shipped, email us within the next 7 days and we'll send a replacement or a full refund. If tracking shows "Delivered" but you can't find your package, see our Returns & Refunds Policy for what to do.